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Drive increased training and adoption across all digital channels with interactive audio-visual and text bubble walkthroughs
Deliver an intuitive self-service experience and reduce onboarding times with increased efficiency
Guide your website visitors to actionable conversions with an in-store service oriented approach
Take the user on a step-by-step journey. This method not only guides the user by telling them what to do but will wait until the user completes that specific task in order to continue to the next step. Step-by-step guidance is great when training or onboarding and keeps the user interacting with the page. Toonimo wants the user not only to have a great experience but also to walk away with the knowledge on how to use the platform. Interactions in each walkthrough can consist of :
Toonimo’s Surveys feature enables clients to collect feedback from end-users. Surveys can be served according to segmentation rules or be added at any step in a walkthrough. The Survey Analytics dashboard provides insights to the client to complete the feedback loop for further optimization.
Toonimo’s Interactive Voice Response (IVR) allows enterprises to create multilingual flows within automated phone system technologies, including conversational (bi-directional voice) state of the art abilities, voice directed surveys, automated KYC verifications and more.
Toonimo’s accessibility widget was created to allow everyone the best experience possible.
The accessibility widget that automates accessibility issues fixes in web platforms.
We are very proud of it and the ease of use it provides to individuals with disabilities.
This product will enable consumer-facing websites or portals and apps used for internal employee training needs (patent pending) to automatically fix ADA compliance issues.
Toonimo’s accessibility widget adds these compliances: WCAG 2.1, ADA Title III, Section 508, ACA, EAA/EN301549.
Toonimo provides clients with a full enterprise data analytics suite that is designed to understand the overall impact and usage of each Toonimo product. These data services were built with the intention to be customizable to a business’s goals and insightful to how the end-user interacts with a company’s online resources. Toonimo built these reporting tools while setting a default of not using or processing any PII.
Toonimo Insights was built to measure user behavior outside of a walkthrough. Understanding how users interact with each page allows Toonimo to quickly identify any challenge areas that will require additional layers of help. These findings can be applied to how each guidance is being built.
Toonimo RPA (Robotic Process Automation) is a widely used Toonimo product that allows clients to automate business processes to save time and effort on redundant tasks.
Examples Includes:
Toonimo’s conversational interfaces allow users & employees to become self-sufficient using contextual machine learning based algorithms.
Toonimo’s robust knowledge base provides an organized library of content fully accessible in any language. Users can browse and search for the walkthroughs they need to fulfill tasks and self-serve.
Curriculums can be triggered inside the knowledge base to kickstart any orientation or onboarding process or a simple task completion experience. Toonimo can import documentation from any existing LMS in order to create a centralized area for all L&D (Learning & Development) needs. This content can be in the form of PDF’s, Articles, Videos and Web Links. Toonimo provides reporting on how users interact with the Knowledge Base to maximize the delivery of which content to include by providing both positive and negative keywords your users searched for.
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Take the user on a step-by-step journey. This method not only guides the user by telling them what to do but will wait until the user completes that specific task in order to continue to the next step. Step-by-step guidance is great when training or onboarding and keeps the user interacting with the page. Toonimo wants the user not only to have a great experience but also to walk away with the knowledge on how to use the platform. Interactions in each walkthrough can consist of:
Toonimo’s Surveys feature enables clients to collect feedback from end-users. Surveys can be served according to segmentation rules or be added at any step in a walkthrough. The Survey Analytics dashboard provides insights to the client to complete the feedback loop for further optimization.
Toonimo’s Interactive Voice Response (IVR) allows enterprises to create multilingual flows within automated phone system technologies, including conversational (bi-directional voice) state of the art abilities, voice directed surveys, automated KYC verifications and more.
Toonimo provides clients with a full enterprise data analytics suite that is designed to understand the overall impact and usage of each Toonimo product. These data services were built with the intention to be customizable to a business’s goals and insightful to how the end-user interacts with a company’s online resources. Toonimo built these reporting tools while setting a default of not using or processing any PII.
Toonimo Insights was built to measure user behavior outside of a walkthrough. Understanding how users interact with each page allows Toonimo to quickly identify any challenge areas that will require additional layers of help. These findings can be applied to how each guidance is being built.
Toonimo RPA (Robotic Process Automation) is a widely used Toonimo product that allows clients to automate business processes to save time and effort on redundant tasks.
Examples Include:
Toonimo’s conversational interfaces allow users & employees to become self-sufficient using contextual machine learning based algorithms.
Toonimo’s robust Knowledge Base provides an organized library of content fully accessible in any language. Users can browse and search for the walkthroughs they need to fulfill tasks and self-serve.
Curriculums can be triggered inside the Knowledge Base to kickstart any orientation, onboarding process, or even just a simple task completion experience. Toonimo can import documentation from any existing LMS in order to create a centralized area for all L&D (Learning & Development) needs. This content can be in the form of PDFs, articles, videos and web links. Toonimo provides reporting on how users interact with the Knowledge Base to maximize the delivery of the most relevant content by providing both positive and negative keywords your users searched for.
Toonimo’s accessibility widget was created for everyone to enjoy the best experience possible.
This product enables consumer-facing websites, portals or apps used for internal employee training needs (patent pending) to automatically fix ADA compliance issues, and we are very proud of the ease of use it provides to individuals with disabilities.
Toonimo’s accessibility widget adds these compliances:
Benefit your users inside all Win32 based applications to maximize the usage potential for your internal application needs.
Toonimo is a fully responsive platform on all mobile devices including iOS and Android phones for mobile web. For Mobile Native apps both Android and iOS are supported to ensure that brands can guide any users via their native application.
Demo for helping users get an insurance quote
Audio-visual demo for Salesforce training
Demo for Microsoft Dynamics 365 with audio-visual walkthroughs
Bill explanation demo for telco' customers
Audio and Text Bubble demo for onboarding a new user
Demo for onboarding a new user on your SaaS platform
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“Toonimo explains Telus' online bill with a real human voice and interactive visual cues. While explaining the bill itself, thus reducing the support cost. ”
"Toonimo is guiding the users in receiving government benefits when it comes to subsidized cell phones. Making sure the experience is quick and easy to complete.”
"Toonimo guides the users within a certain area in the funnel to make sure they are able to sign up correctly. While explaining the page itself, thus increasing the conversions rate and customer loyalty.”
“Using human voice and live graphics, Toonimo has made our online self-service much more intuitive and simple while reducing our support load. We’re very pleased with the results of our partnership. ”
"Toonimo’s outstanding professional services managers have been instrumental in streamlining our ability to implement Toonimo on our in-house IIP investor tool. Response times have been quick, efficient and have allowed our team to spend time on other important tasks. Custom feature requests have given our first time users a true onboarding experience with custom modals that personalize their ability to pick and choose what type of walkthrough content they want to engage with.”
